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Reference no #1311   Type :   Html | Bib | Both

Created: 2007-12-12 11:31:24

1311 Hans Uszkoreit. Die Email-Flut bannen - Kostensenkung im Call Center. In DDV editor, TeleMedienServices Jahrbuch 2001. Service im Dialog, Max Schimmel Verlag, Würzburg, 2001. [Abstract]     google [Annote]

Last modified: Thu October 16 2014 19:11:34