@InProceedings{KaspVel2012a,
AUTHOR = {Kasper, Walter and Vela, Mihaela},
TITLE = {Monitoring and summarization of hotel reviews},
YEAR = {2012},
MONTH = {25-27 January},
BOOKTITLE = {Information and communication technologies in tourism 2012 : proceedings of the international conference in Helsingborg, Sweden},
PAGES = {471-482},
ADDRESS = {Wien},
PUBLISHER = {Springer},
NOTE = {HU} }
