@TechReport{Traum_Hinkelman:1993,
      AUTHOR = {Traum, David and Hinkelman, Elizabeth},
      TITLE = {Conversation Acts in Task-Oriented Spoken Dialogue},
      YEAR = {1993},
      NUMBER = {RR-93-32},
      ADDRESS = {Saarbrücken},
      TYPE = {Research Report},
      INSTITUTION = {DFKI},
      URL = {http://www.cs.tufts.edu/~elizh/ci-single.ps},
      ANNOTE = {COLIURL : Traum:1993:CAT.pdf Traum:1993:CAT.ps}
}